Privacy Policy

This privacy policy sets out how GymOS (trading name of RevUp Fitness, referred to as "we", "us" or "our") uses and protects your personal data. This privacy policy is provided in a layered format so you can click through to the specific areas set out below.

1. Important Information and Who We Are

Privacy Policy

This privacy policy gives you information about how GymOS collects and uses your personal data through your use of this website, including any data you may provide when you purchase a service from us. This website is not intended for children and we do not knowingly collect data relating to children.

Controller

RevUp Fitness is the controller and responsible for your personal data. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the information set out in the contact details section.

2. Types of Personal Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
• Contact Data includes billing address, email address and telephone numbers.
• Financial Data includes bank account and payment card details.
• Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you interact with and use our website and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

• Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you apply for our services, subscribe to our service, or request marketing.
• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns via cookies and server logs.
• Third parties or publicly available sources. We receive personal data from third parties such as analytics providers (Google, Meta), advertising networks (ClickFunnels, Hyros), and scheduling providers (Calendly).

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.
• Legitimate interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Legal obligation: Where we need to comply with a legal or regulatory obligation.
• Consent: Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message.

Purposes for which we will use your personal data

Purpose/Use	Type of Data	Legal Basis
To register you as a new client	Identity, Contact	Performance of a contract with you
To process and deliver services including managing payments and collecting money owed	Identity, Contact, Financial, Transaction	Performance of a contract with you; Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you (notifying about changes, asking for reviews)	Identity, Contact, Profile	Performance of a contract with you; Necessary to comply with a legal obligation
To administer and protect our business and this website (troubleshooting, data analysis, testing)	Identity, Contact, Technical	Necessary for our legitimate interests (running our business, network security)

5. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in the table above:

• External Third Parties: Hyros, Meta, Google (advertising), Slack (internal comms), Zapier (automations), DocuSign (contracts), Stripe (payments), ActiveCampaign (email marketing), Skool.com (hosting).
• Business Transfers: Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

We operate globally and may transfer your personal data to service providers that carry out certain functions on our behalf. This may involve transferring personal data across international borders to countries which have laws that do not provide the same level of data protection as your country of residence.

Whenever we transfer your personal data internationally, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. By law we have to keep basic information about our clients (including Contact, Identity, Financial and Transaction Data) for six years after they cease being clients for tax purposes.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

10. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Full name of legal entity: RevUp Fitness
Email address: [email protected]
Postal address: Zahle, Lebanon